Leave accruals wrong 2

There is no reason that I can see.  The only thing that has changed is the employees hourly rate.

Hi Doreen!

I looked a little further, thanks to you suggestion.  I found another area and it had public holiday in it.  
I also noted that the tool allowance was not exempt.  When I got rid of this the accruals have sorted themselves out.  It was adding and extra hour on and calculating on 39 instead of 38!

thank goodness!

thanks for your help.

Hi PaulaWalker63,

I'm glad to know that it has been sorted out, and thanks for sharing how you resolved it. This will help other users with the same issue. If you encounter issues in the future, feel free to create a post again.

Best regards,

Doreen

I am struggling to find Payroll>Pay items. I know what I have to do if I can locate the screen.

I have been in Payroll Categories and that is not what I need. I use the computer based MYOB but can log into live version. Is it is those screens or somewhere else?

regards

Terri  

Hi TerriW86,

Sounds like the software’s just hiding the Pay item from you.

On the browser version, once you click Payroll in the left‑hand menu, you should see Pay items pop up there.

If you’re using the desktop AccountRight, you won’t see Pay items; the equivalent in desktop is Payroll Categories. So if you want to follow the steps Doreen shared, you’ll need to open your AccountRight file in a browser instead by going to app.myob.com and opening your file from there.

Regards, 
Genreve 

Thank you Genreve

My problem is that my Annual Leave has been calculating without including leave taken. 

It deducts the leave okay, but does not continue the accrual for the leave taken, so instead of ending up with 152 hours for the year it is 152 less the hours of leave taken during the leave. 

Apparently, I must have some exemption clicked that I need to unclick. I was advised to go to the Annual Leave Exemption and remove the offending exemption to correct the calculation process.

So, I am obviously still getting it wrong looking for the screen, because as you can see in the screen shots it is not giving me the screen I want.

Can you help, please?

Hi TerriW86, 

Thank you for the screenshots. You’re spot on; that exemption setting likely is what throws the annual leave accruals off.

Here’s what I’d try:

• Go to Payroll > Pay items > Leave, then open your Annual Leave entitlement.
• Check the Calculation basis is set to something like a percentage of gross hours – that part looks fine.
• In the Leave / pay item exemptions area, take Annual Leave Taken out of the exemptions list so that paid annual leave hours are counted in gross hours. Only things like overtime or other non‑ordinary hours should stay exempt.
• For the pay you’ve already processed this year, do a one‑off adjustment to the employee’s annual leave entitlement to add back the hours that didn’t accrue properly.

That should get the balance tracking the way you expect.

If you still need assistance, you can reach our support team by submitting a support request through My Account, or you can engage with MOCA, our virtual assistant, via live chat, and they’ll guide you in the right direction.

Regards,

Genreve 

Thank you I will submit a support request to the support team, as the screens i am seeing do not have Annual Leave Taken on the exemption list.

Thanks again for pointing me in the right direction.'

regards

TerriW86