Pay roll Super
I usually never have trouble with the single touch payroll system from week to week it is excellent. But I processed the wages -no problems then proceeded to process the Super and a red error appear...
Forum Discussion
Hi JenW20_ ,
It’s great that you were able to clear the red error. Totally get the panic when the auth code doesn't arrive, nobody wants to mess with payroll deadlines or late penalties. To track down that missing SMS code, give these quick troubleshooting steps a shot:
- Verify your mobile number is 100% correct in your AccountRight or Pay Super settings
- Try changing your number format from starting with a 0 to +61 (or swap it back if it's already +61)
- Make sure your phone's date and time are set to automatic
If you’ve tried all that and still haven’t seen the code, please give our support team a shout. You can find all our contact options on our Contact page, and they'll happily help you sort it out.
Cheers,
Princess
