Pay run history report is doubled but pay run is not
There were two pay run appear in the pay run history report but the Pay has 12 employees (double) but only one 1 pay. There is a technical issue here. Payroll activity report is doubled.
Forum Discussion
Hi DesireeHezlett,
You could try running all your payroll reports to check if these double figures are popping up elsewhere. Definitely have a close look at the YTD Verification and Payroll Register to make sure there's no doubling up. If everything checks out, you can go ahead and send through an update event to sort things out. If none of this does the trick chat with our team through our virtual assistant MOCA or drop us a support ticket via MyAccount so we can help you further.
Regards,
Shella
