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nal1's avatar
nal1
Contributing User
9 days ago

Pay Run not showing in MYOB but in STP

Hi everyone,

 

I've just processed a pay run and it isn't showing in MYOB. I was alerted to this because when I tried to process Superannuation it could not find the pay run. I then went back and looked for it. The pay period is showing as accepted in STP reporting and the employee did receive an email payslip. However the pay run is not showing in any MYOB reports, not recent pay runs etc, or in the pay run history report for the employee. 

 

Does anyone have a solution for this? Thanks in advance for any assistance.

 

Kind regards,

Nal

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  • nal1's avatar
    nal1
    Contributing User
    9 days ago
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    Sorry, I figured it out! The pay run was set for the last date of the month and the searches were up until today's date. *face palm*

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Hi everyone,

 

I've just processed a pay run and it isn't showing in MYOB. I was alerted to this because when I tried to process Superannuation it could not find the pay run. I then went back and looked for it. The pay period is showing as accepted in STP reporting and the employee did receive an email payslip. However the pay run is not showing in any MYOB reports, not recent pay runs etc, or in the pay run history report for the employee. 

 

Does anyone have a solution for this? Thanks in advance for any assistance.

 

Kind regards,

Nal

","body@stringLength":"612","rawBody":"

Hi everyone,

 

I've just processed a pay run and it isn't showing in MYOB. I was alerted to this because when I tried to process Superannuation it could not find the pay run. I then went back and looked for it. The pay period is showing as accepted in STP reporting and the employee did receive an email payslip. However the pay run is not showing in any MYOB reports, not recent pay runs etc, or in the pay run history report for the employee. 

 

Does anyone have a solution for this? Thanks in advance for any assistance.

 

Kind regards,

Nal

","kudosSumWeight":0,"postTime":"2025-03-24T09:58:40.967+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891010_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi everyone,   I've just processed a pay run and it isn't showing in MYOB. I was alerted to this because when I tried to process Superannuation it could not find the pay run. I then went back 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Sorry, I figured it out! The pay run was set for the last date of the month and the searches were up until today's date. *face palm*

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Sorry, I figured it out! The pay run was set for the last date of the month and the searches were up until today's date. *face palm*

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