Hi there. Im downgrading from Account Right to Business lite. From 1 July 2027. I get this message when trying to do a test pay run. "You can only enter pays for the current or previous financial" But the year is set to 2027 as the current year. What am I missing here please.
Regards
John
Hi hkjohn,
That error message can certainly throw you off. If you’re doing a test pay run now, it might still be picking up 2026 even if the file’s set to 2027.
Can you check the payment date in the pay run and your Financial year settings? If the payment date is in the new FY or the previous one, try a date in the current FY first, or wait until the new FY is active.
If it’s still not playing ball, please reach out to support through My Account or live chat in MOCA.
Regards,
Genreve
