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tanianorton's avatar
tanianorton
Experienced User
3 months ago
Solved

Pay Super - getting ready early

Hi, I am trying to get ready for Pay Super but when I click on "Sign up to PaySuper" it then says to check bank statement, bank feed etc for a 1c deposit with the necessary 6 digit code.   I have ...
  • Doreen_P's avatar
    Doreen_P
    3 months ago

    Hey tanianorton,

     

    Getting set up for Pay Super is a great move. The 1 cent verification deposit still not showing after all the steps you’ve already taken is something our team will need to look into on your account. Reaching out to them will allow a manual check of the Pay Super setup and they can help move this along for you. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hey tanianorton,

 

Getting set up for Pay Super is a great move. The 1 cent verification deposit still not showing after all the steps you’ve already taken is something our team will need to look into on your account. Reaching out to them will allow a manual check of the Pay Super setup and they can help move this along for you. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

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