Forum Discussion

Beulah's avatar
Beulah
Experienced Cover User
10 months ago

Pay Super

I have 2 employees but only 1 shows up with entries when I try to pay super.  I have checked both card details and the superannuation report.  All looks good.  But I can only pay 1 employee super whi...
  • Shella_A's avatar
    10 months ago

    Hi Beulah 

     

    Thank you for your post. 

     

    There are reasons why employees are not showing when trying to pay their superannuation. In this matter, we recommend you double check the card file of your employee and check if it is linked under superannuation payroll category. 

     

    You may also have a look at this Help Article that has detailed information and instructions to assist with this.

     

    If you need further help, do not hesitate to start a new post and we will be happy to assist.

     

     

    Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

     

     

    Cheers,

    Shella