Cazza06
13 hours agoMember
Pay Super
Hi I am having a lot of trouble getting the superannuation paid through my super. After numerous phone calls to myob and over 3 days on the phone with them it is has failed yet again. Myob tell ...
Hi Chris,
I also have issue with one employee payment while i have checked her details but everything seems to be correct while other employees having same super is processed i have issues processing 1 single employee which has this error message displayed
Hi
When paying super through a clearing house the employee details must be the same as their super fund
as the clearing house compares
Recommend go back into the paysuper and hover over this employee's super line and it should guide you what the problem is within the employee details
Check super fund and employee details
thanks Chris
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