Pay Super
Hi I am having a lot of trouble getting the superannuation paid through my super. After numerous phone calls to myob and over 3 days on the phone with them it is has failed yet again. Myob tell ...
Forum Discussion
this is from the email from MYOB
Payment Status: Payment Failed
Support Batch Id: 6578162
Clearing House Error:
Source Failed
(one or more payments to a Super fund have failed; wait for a refund and follow the instructions linked below)
Action Required: Using the error above, please go to our help page Get help fixing a super payment to understand why the payment failed and what needs to be done for it to be submitted successfully.
For more information on common processes with super and an extensive library of help for your software, please visit www.myob.com/support.
We’ve included two links below that our customers also find helpful for super contributions:
MYOB Essentials: Returned superannuation contributions
MYOB AccountRight: Reversing and reprocessing superannuation payments
Can you provide which superfund the employee uses?
