payday superannuation using MYOB

Hi Dlmad,

Once you've made the payment in MYOB, it usually takes around 5 business days for it to be authorised, processed, and land in the employee's super fund. That said, things like bank processing times or fund delays can sometimes slow it down a bit, so we recommend allowing up to 10 business days just to be safe. Here's a handy link with more info: Make superannuation payments. If it's been more than 10 business days and the payment still hasn't come through, best to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can take a closer look for you.

Regards,

Sai

NOT GOOD enough as the new rules for pay day super from the ATO require the payment to be received in the employee's super account within 7 seven days.  So how is MYOB going to speed this up?  

Sai - you have completely misunderstood my query...

For us to use your pay super in MYOB and especially with the new payday super rules, MYOB needs to work very quickly to ensure compliance and the clearing house (MYOB Clearing House) is process the payment fast.  The funds have been deducted from my bank overnight - and that part is working fine.  it's the behind the scenes machinations that is outside our control that is the issue...please get this right as many businesses will be in super guarantee charge situations if you guys are delaying the process.