Forum Discussion

Camilla_helpme's avatar
Camilla_helpme
3 months ago

paying into wrong super account

Hi everyone,   I need some help please (also why isn't there a number to chat with someone at MYOB??). I work for myself and have just started as a company instead of a sole trader, so a lot of thi...
  • Princess_R's avatar
    Princess_R
    3 months ago

    Hi Camilla_helpme,

     

    Welcome to the Community Forum!

     

    Seems like you have done everything correctly by listing Future Super as the only super fund in the payroll settings and ticking the "pay using Pay Super" box. The payments going to Super Choice are expected behavior, as it is part of the clearing process. 

     

    You don't need to worry as long as you have selected Future Super as your super fund and linked it to your card file. When you process superannuation payments through Pay Super, the payments initially go to SuperChoice, which is a clearing house used by MYOB. SuperChoice then disperses the funds to the respective superannuation funds registered for each employee, including Future Super. This process ensures that your super contributions are correctly allocated to the designated super funds.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator

Hi Camilla_helpme,

 

Welcome to the Community Forum!

 

Seems like you have done everything correctly by listing Future Super as the only super fund in the payroll settings and ticking the "pay using Pay Super" box. The payments going to Super Choice are expected behavior, as it is part of the clearing process. 

 

You don't need to worry as long as you have selected Future Super as your super fund and linked it to your card file. When you process superannuation payments through Pay Super, the payments initially go to SuperChoice, which is a clearing house used by MYOB. SuperChoice then disperses the funds to the respective superannuation funds registered for each employee, including Future Super. This process ensures that your super contributions are correctly allocated to the designated super funds.

 

Cheers,

Princess

Camilla_helpme's avatar
Camilla_helpme
3 months ago

oh phew thank you so much! I was really worried but thats great news!

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hey Camilla_helpme,

     

    No worries! If you encounter any issues in the future, don't hesitate to create a post again.

     

    Best regards,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.