Payroll - Incorrect Base Hourly Pay
Hi all, We encountered a bizarre issue with our latest pay run. On of our employees is on a base hourly pay of $30. In the latest run, he was paid $29.50 instead of the $30. No other employees ha...
Forum Discussion
Hi JWorkright,
I'm sorry to hear that you're having an issue with Base Hourly Pay. Since you've already made sure that "Automatically Adjust" isn't used for multipliers greater than 1, the next step is to carefully check the pay amounts when processing payroll and manually correct any discrepancies before finalising.
If the issue persists, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further look into it.
Regards,
Sai
