Hello,
I have just done a pay run and noticed that employees who have taken leave in this pay run are not accruing their leave correctly. They are only accruing leave on their worked hours and doesn't include the leave hours taken.
OK thanks. How do I correct it so that it doesn't happen again next payrun?
Hi JacquiF1,
There’s always a person behind each update. Settings only changes when someone updates them. While there isn’t a direct way to see exactly which user made specific changes, you can use the Session Security Audit to help piece things together. When it comes to correcting leave balances, the easiest and most reliable way is to manually add any missing leave through an unscheduled or adjustment pay run.
Cheers,
Princess
Why would this have changed? It has always been correct previously. How do I correct this and what happens with the missing leave accruals. Do we have to input them manually?
Hi JacquiF1,
No stress, I’ve got your back while you sort this out! From what I can see, your annual leave wage pay item was set to be exempt from leave accruals. To fix it, just take a moment to review your leave entitlement settings and make sure your leave pay item isn’t marked as exempt.
Cheers,
Princess
