Forum Discussion

Ashmash's avatar
Ashmash
Member
11 months ago

Payroll Activity, Payroll Register do not match YTD is incorrect.

Hi Community,   New to this and my first post.    I'm having difficulty rectifying an anomaly.    The Payroll Activity(correct) and Payroll Register(incorrect) do not match. The Employee's YTD ...
Ashmash's avatar
Ashmash
Member
11 months ago

Hi Doreen_P ,
Thank you for your response. 
I will raise a ticket with MOCA. 

Ashmash's avatar
Ashmash
Member
11 months ago

Hi Doreen_P ,
I'm having difficulties getting the right response from the Virtual Assistant. 

Can you please provide some guidance? 
Regards,

Shannon 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    11 months ago

    Hi Ashmash,

     

    Sorting this out needs the expertise of our awesome support team to run a script. If our virtual assistant isn't hitting the mark, just type "get help from a support agent" and you'll get a link to chat with our live agents. You can also ring them up directly or raise a support case via MyAccount. Start by checking out this link, and they'll have you back on track in no time.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content