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Mandy-148's avatar
Mandy-148
Contributing User
3 years ago
Solved

Payroll reporting - Year-to-date verification report

Dear supporting team,   I have problem with YTD verification report in MYOB New Essential. The payroll activity and payroll register report match. But they did not match with balance in YTD verific...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Mandy-148 

     

    Thanks for working with me on this. Can I get you to process a $0.00 pay now with the payment date as 30/6/21?

     

    Let me know how you go.

Mandy-148's avatar
Mandy-148
Contributing User

Hi Tracey,

 

Please find attached file for payroll activity report as per your advice.

Thanks.

 

Kind regards,

Mandy

 

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi Mandy-148 

 

Thanks for working with me on this. Can I get you to process a $0.00 pay now with the payment date as 30/6/21?

 

Let me know how you go.

  • Mandy-148's avatar
    Mandy-148
    Contributing User
    3 years ago

    HI Tracey,

     

    Thank you for your reply. The YTD verification report showed the correct amount and it matched with amount in payroll summary report.

     

    Kind regards,

    Mandy

  • Mandy-148's avatar
    Mandy-148
    Contributing User
    3 years ago

    HI Tracey,

     

    I tried to run $0 pay as per your advice, but it has not worked yet. The YTD verification report has not matched with payroll activity report. Could you please help me with this issue.

    Thanks.

     

    Kind regards,

    Mandy

     

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi Mandy-148 

     

    My apologies for the delay in replying to you. If the YTD verification report is still showing as $0.00 can you please send me your serial number in a private message.

     

     

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