justine222
2 years agoTrusted Cover User
Payrun in advance
Is it possible to produce a standard payrun a week in advance? Just need to know as going on holiday and was hoping I could run a standard payrun for next week now so I didn't have to take my laptop ...
- 2 years ago
Hi theresa57,
Thanks for posting and welcome to the Community Forum.
I understand how important it is that the customer statements we send are accurate. There are 3 ways we could set the customer terms, from the preferences (default for all customers), from the customer card (default for the customer), or when creating the invoice (invoice specific). I would suggest checking each invoice that makes up for the values on the statement and seeing if all of them have the right payment terms, if not we can correct them. If all invoices have the correct payment terms, I suggest sending us screenshots of the statements and what the invoice terms look like.
Let us know if you require any further assistance with this.
Cheers,
Genreve