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CITG1's avatar
CITG1
Member
4 years ago

Payrun not downloading timesheets unless incorrect dates inputted

I have inputted timesheets (Weekly, starting Monday) When I go to create a pay run and enter the dates Monday to Sunday nothing shows If I change the dates to Sunday to Sunday they are shown in the...
Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi CITG1, 

 

Thanks for your post. Are you still experiencing this ? If you are, I'd recommend checking the pay cycle that you've set up within the employees cards.  The payroll window goes off the Pay Cycle, this help article Do a payrun has information and instructions on this. 

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • alison145financ's avatar
    alison145financ
    Contributing User
    3 years ago

    I am also experiencing this issue. All staff are set up weekly from a Thursday. For timesheets to show in payrun, I need to include the Thursday as the pay end day as well as the start. This doesn't occur when using timesheets in Accountright, only Business 

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi alison145financ, 

       

      MYOB Business pay run window will go off the employees pay cycle set up, do all the employees have a pay cycle selecting in their employee details window ? 

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