Payrun not showing in STP reporting
I have just gone to do my quarterly BAS and the amount for payroll and PAYGW the ATO had was less than MYOB. After looking at the payruns I noticed 1 payroll week is not showing in the STP reporting...
Forum Discussion
Hi,
I'm not sure at this stage!!
So in my payrun reporting there is a payrun for the 17/07/23 - 23/07/23 for $947.00 paid on the 24/07/23
but in my STP reporting there is no 17-23 date only 24/07/23-24/07/23 paid on the 24/07/03 for $0
So what the ATO advised that I owed when I did my quaterly PAYGW was $947.00 less in wages and $85.36 less in PAYGW.
I tried doing a $0 payrun but it didn't seem to update anything.
Any suggestions appreciated!!
Hi,
I'm having the same issue.
I was new to MYOB and the first payrun did not go through smoothly. Submitted an update event twice on subsequent days after that payrun, which was way back in July and both times recorded as $0 amount for gross payments and PAYG withholding. But the attached YTD employee report from MYOB was correct. So, I thought it must have gone through even though event showed $0.
But... when I did the quarterly PAYG, the pre-filled amount was less so I manually adjusted it to match what I had in MYOB. Looks like the update did nothing and ATO is still missing the STP event. How do I fix this?
Hi Richard1052,
Thank you for your post.
I'm sorry to hear that you're also experiencing issues with the STP reports. If you've processed a pay in the current payroll year but the payment date is in the previous payroll year, the ATO will treat the pay as an update event, which will show as a $0 amount under the STP reporting center. This payrun will update the YTD totals and will still be reported to the ATO.
In your case, if the YTD verification report is correct, and the information from the ATO is incorrect when you report your quarterly PAYG. Then we'll need to dig deeper and request additional information to help address your concern effectively. We will also be reaching out to you via private message to gather more details about your concerns. Please keep an eye on your Community forum inbox, and we'll continue to discuss this through that channel.
Cheers,
Princess
Hi Princess - I'm having this exact issue where the YTD verification is correct, and all Payrun reports are correct in MYOB. However my STP report for the payrun relating to the last week of the FY does not show up, thus my ATO figures when preparing my BAS do not align with figures in MYOB. Has this issue been solved?
Cheers
Jonathan
Hi Jonathan,
My issue has been resolved and I can certainly send you the details of how it was fixed but can I suggest you try sending an update event first and see if that fixes the issue.
If you go to single touch payroll and click on "send update event". When you record a $0 pay, the employee's latest year to date payroll totals will be sent to the ATO.
Best of luck,
Mary-Anne
