Payrun not showing in STP reporting
I have just gone to do my quarterly BAS and the amount for payroll and PAYGW the ATO had was less than MYOB. After looking at the payruns I noticed 1 payroll week is not showing in the STP reporting...
Forum Discussion
Hi,
I'm having the same issue.
I was new to MYOB and the first payrun did not go through smoothly. Submitted an update event twice on subsequent days after that payrun, which was way back in July and both times recorded as $0 amount for gross payments and PAYG withholding. But the attached YTD employee report from MYOB was correct. So, I thought it must have gone through even though event showed $0.
But... when I did the quarterly PAYG, the pre-filled amount was less so I manually adjusted it to match what I had in MYOB. Looks like the update did nothing and ATO is still missing the STP event. How do I fix this?
Hi Richard1052,
Thank you for your post.
I'm sorry to hear that you're also experiencing issues with the STP reports. If you've processed a pay in the current payroll year but the payment date is in the previous payroll year, the ATO will treat the pay as an update event, which will show as a $0 amount under the STP reporting center. This payrun will update the YTD totals and will still be reported to the ATO.
In your case, if the YTD verification report is correct, and the information from the ATO is incorrect when you report your quarterly PAYG. Then we'll need to dig deeper and request additional information to help address your concern effectively. We will also be reaching out to you via private message to gather more details about your concerns. Please keep an eye on your Community forum inbox, and we'll continue to discuss this through that channel.
Cheers,
Princess
