Payrun not showing in STP reporting
I have just gone to do my quarterly BAS and the amount for payroll and PAYGW the ATO had was less than MYOB. After looking at the payruns I noticed 1 payroll week is not showing in the STP reporting...
Forum Discussion
Hi Richard1052,
Thank you for your post.
I'm sorry to hear that you're also experiencing issues with the STP reports. If you've processed a pay in the current payroll year but the payment date is in the previous payroll year, the ATO will treat the pay as an update event, which will show as a $0 amount under the STP reporting center. This payrun will update the YTD totals and will still be reported to the ATO.
In your case, if the YTD verification report is correct, and the information from the ATO is incorrect when you report your quarterly PAYG. Then we'll need to dig deeper and request additional information to help address your concern effectively. We will also be reaching out to you via private message to gather more details about your concerns. Please keep an eye on your Community forum inbox, and we'll continue to discuss this through that channel.
Cheers,
Princess
Hi Princess - I'm having this exact issue where the YTD verification is correct, and all Payrun reports are correct in MYOB. However my STP report for the payrun relating to the last week of the FY does not show up, thus my ATO figures when preparing my BAS do not align with figures in MYOB. Has this issue been solved?
Cheers
Jonathan
Hi Jonathan,
My issue has been resolved and I can certainly send you the details of how it was fixed but can I suggest you try sending an update event first and see if that fixes the issue.
If you go to single touch payroll and click on "send update event". When you record a $0 pay, the employee's latest year to date payroll totals will be sent to the ATO.
Best of luck,
Mary-Anne
Hey Mary-Anne, thanks for taking the time to respond, much appreciated!
I have tried send update event - I can see it's been accepted by the ATO (and can see the update event on the ATO STP website), however that specific payrun STP report still has not shown up on both the MYOB site and the ATO site. Further, the STP amounts prefilled on the ATO site still doesn't include the final weeks pay!
How did you fix yours up?
Cheers
Jonathan
Hi JohnnysGolf
Thanks for reaching out. In addition to this, if all the reports are correct, you can manually edit/correct what's in the BAS.
Regards,
Earl
