Payrun not showing in STP reporting
I have just gone to do my quarterly BAS and the amount for payroll and PAYGW the ATO had was less than MYOB. After looking at the payruns I noticed 1 payroll week is not showing in the STP reporting...
Forum Discussion
HI All, I'm having the same problem. The payrun shows in MYOB, the YTD verification report is accurate and shows it, but the STP doesn't show it and when I look at the ATO it doesn't have it. I've sent several event updates and still nothing. I've undone the EOY process for this employee and still nothing. My activity report balances to my pay run history and payroll register. But regardless of all this, this one particular pay run doesn't show on the STP report and even though it should theoretically have been updated with the ATO when I did the EOY (because the verification report includes it) it doesn't appear to be with the ATO becuase when I do a 'download' of the submissions, this payroll report is missing. would appreciate any help that anyone can give.
WOW I'm in the same boat its been driving me crazy I have four wages at different times that have presented as NIL in the last quarter...I stumbled on this in an old forum on here ....from someone else reason to why it maybe happening ..but as far as fixing it????
I have just spoken with a MYOB support tech regarding this issue and the reason for the problem is that a recent MYOB update has removed the option of recording a new pay event after the date of payment.
So all pay events from now on must be recorded on or before the date of payment.... unlike last year when I was able to do them when I came into the office after the pay day.
It's pretty annoying but at least now I know what's happening.
