Forum Discussion

premierroses's avatar
premierroses
Contributing User
2 years ago

Payrun not showing in STP reporting

I have just gone to do my quarterly BAS and the amount for payroll and PAYGW the ATO had was less than MYOB. After looking at the payruns I noticed 1 payroll week is not showing in the STP reporting...
secretary5244's avatar
secretary5244
Experienced User
13 days ago

MYOB keeps asking everyone the same questions and not actually providing the solution / fix.   I am not sure why they cannot read the detail everyone is providing and need to have it repeated over and over again.  MYOB users are running a payrun, reporting it through STP and then the STP report shows that payrun as $0 when the actual payrun clearly has a $ value.  MYOB  can you please advise ?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    11 days ago

    Hi secretary5244,

     

    If the information provided by our moderator didn't resolve your issue, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount for further assistance.

     

    Regards,

    Sai

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