4 days ago
Preparing Electronic Payments
HI there, I'm getting this error 'The payment details for one or more of the employees you have selected are missing. Please update these details. Please select at least one transaction to include i...
Hey EmmaRO,
This one's a known issue when preparing electronic payments— the system's throwing the missing payment details error even when the employee's bank details are all good. The team's on it, and it's a priority to fix. No worries, I've added your account to the list of affected users, so you'll get an email update once it's sorted. In the meantime, you can ignore the error— if the bank details in the employee's card file are correct, the bank file will still be created properly.
Cheers,
Doreen
Unfortunately Doreen....can't get past the error message so no bank files are created
please tell me a way round this
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.