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Satchmo09's avatar
Satchmo09
Contributing User
2 years ago

No leave balances in our staff accounts after the payroll upgrade!!!!

After the payroll upgrade (which we were unaware was happening until we could no longer access our old system) we do not have the correct balances in our staff leave tab. Please help!
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Satchmo09,

Thank you so much for your post and my apologies for the late response. 

In this particular situation, following the upgrade, the Leave transactions report (comparable to the Leave report in MYOB Essentials) might not display any balances because the Current available balance is transferred as the Opening Leave balance in MYOB Business. You can access reports through the Reporting menu >> Reports >> Payroll tab. For a detailed guide, you can refer to the Help Article: "Learn about payroll changes after upgrading."
 

Should you have any questions, concerns, or require additional assistance, feel free to create a new post. We're here and eager to assist you further.

Regards,
Earl

Satchmo09's avatar
Satchmo09
Contributing User
2 years ago

Hi Earl

 

I have done some calculations and it seems that the calculated balances are incorrect.  how can we get this checked?

 

Thanks

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