Forum Discussion

Suzi3's avatar
Suzi3
Contributing User
4 days ago

Reinstating old employee card file

Hi,

I am having an issue with reinstating time card for old employee. I have reinstated an employee who was terminated and had all leave paid out. Upon reinstating him, he has an incorrect leave balance which should be zero leave entitled.

Can anyone from MYOB help be resolve the issue asap please?

Thank You.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Suzi3,

     

    I'm sorry to hear you're experiencing an issue with the leave balance after reinstating a terminated employee. Since this involves specific account details and requires a closer look, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to investigate the issue further and provide the necessary fix.

     

    Regards,

    Sai