Forum Discussion

DAtwell's avatar
DAtwell
Experienced User
1 month ago
Solved

Set up MYOB Pay Super error

Hi, I'm trying to set up MYOB pay Super & an error: 'The Change you wanted was rejected. Maybe you tried to change something you didn't have access to' comes up but I'm the owner of the file. I've su...
  • Earl_HD's avatar
    Earl_HD
    1 month ago

    Hi DAtwell,

    Thanks for all the detail and for sharing your case numbers. We’ve also seen a few users getting this same error when trying to set up Pay Super. It can appear even when you are the file owner/admin, and usually means the Pay Super registration for that file needs to be repaired on our side. I’ve already followed up on your existing cases and will update this thread as soon as I receive an update from the team.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 month ago

Hi DAtwell,

Thanks for all the detail and for sharing your case numbers. We’ve also seen a few users getting this same error when trying to set up Pay Super. It can appear even when you are the file owner/admin, and usually means the Pay Super registration for that file needs to be repaired on our side. I’ve already followed up on your existing cases and will update this thread as soon as I receive an update from the team.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.