Dimpy
4 years agoExperienced User
Setting up MYOB Business Payroll
Hi MYOB Team,
Can consultant please assist in setting up MYOB business payroll? I have 1 employee with fortnightly payment. I have to do STP reporting effective 01 Feb 22.
Thanks
anu ...
- 4 months ago
Hi ClassProf,
Employees not showing up in STP reports could be due to a settings issue. Here are a few things you can check:
- Employee Settings: Ensure that all employees are correctly set up in the payroll system and marked as active.
- Pay Run: Verify that all employees were included in the pay run. Sometimes, employees might be excluded if their status or details are not updated.
- STP Reporting: Check the STP reporting settings to ensure all employees are being reported. You might need to send an update event to include any missing employees.
If these steps don't resolve the issue, I recommend reaching out to our support team directly for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Shella