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markmolloy's avatar
markmolloy
Contributing User
1 year ago
Solved

Spaceship Super error

Hi,    We are trying to pay an employee who has his super with spaceship super, however we are getting an error message saying "This find can no longer receive contributions using Pay Superannuat...
  • Doreen_P's avatar
    Doreen_P
    1 year ago

    Hi there markmolloy,

     

    I've checked the Super Fund's ABN using the ATO's Super Fund Lookup tool, and everything looks good. To resolve the error and proceed with paying the super, simply set up the fund again, assign it to the employee card, and process the pay super. For detailed steps on how to set up fund again, you can check this link.

     

    Best regards,

    Doreen

markmolloy's avatar
markmolloy
Contributing User
1 year ago

Hi Doreen, 

 

Many thanks for that I followed the steps and everything worked out.  

 

Regards, 

 

Mark. 

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hello markmolloy,

 

I'm glad to know that the workaround I've provided above worked on your end. If you encounter any issues in the future, feel free to create a post again.

 

Best regards,

Doreen

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