staple super fund notification

The Staple super fund in the employee onboarding flow needs to be made clearer for employees to help prevent unnecessary extra super accounts from being opened.

I have had employees choose our default super fund and then over a week later received the staple super notification from ATO in the mail (advising they do have a staple fund). By this time I have added them to our default fund already in order to pay the sgc in time with our weekly payroll.

The unnecessary time wasted and possibly costs incurred by the employee by opening an unnecessary additional Super account with our default fund could be avoided by the onboarding process making it very clear to them to consider their staple fund first or alternatively notify the employer at that point of the staple super results. We only receive the information submitted by the employee's onboarding choice and by the time we receive the ATO's results, its too late.