Forum Discussion
Hi Quest_DND,
Thanks for your post. Currently, the pay runs processed prior to migration will not be displayed. However, you can check the payroll register, payroll activity, and YTD verification report to see if the data is there.
Feel free to post again, we're happy help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
Payroll register/activity do not show the payments entered between backup and migration being finalised. Realise I will need to enter these.
My main concern is STP does not show the correct opening balance, even though the pay run inbetween backup and migration was reported to ATO via the old file.
How do I get the opening balance to reflect what was processed in the previous file.
- Genreve_S11 months agoMYOB Moderator
Hi Quest_DND,
Thanks for your response.
Since the information sent to the ATO is taken from the file's data, the values would indeed be corrected by sending an update event. However, it's best to make sure that all three reports mentioned by Earl_HD agree before proceeding to this.
Let us know if you require any further clarifications. We're happy to help.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve- Quest_DND11 months agoContributing Cover User
I have sent the update event, but unfortunately the last 2 pay events sent prior to migration have still not updated.
All 3 reports - Activity/Register/YTD equal in both the previous Accountright and the new MYOB Business Pro.
The figures in MYOB Pro do not include the final pay run though. Any assistance would be appreciated.
- Shella_A11 months agoMYOB Moderator
Hi Quest_DND,
Thanks for the response. The pay-run process prior to the migration from AccountRight to MYOB Business will not be displayed under STP. However, I'm glad to hear that all the payroll report figures you've run match. This simply means that all the figures prior to migration are reported correctly.
Just to confirm, are the two paid events you have submitted being accepted by the ATO already? Could you please give me more details about the final pay run that is not included on your end so that we can investigate this further? If you could send me a screenshot for reference, that would be appreciated. Please note to hide any important details or information included on the screenshot before posting it here in the forum.
We're looking forward to your response.
Kind regards,
Shella
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.