Frank_4810
2 days agoMember
STP help
Hi
I just discovered all STP lodged events with nil value reported, as attached, any idea what went wrong here and how to fix this.
Thank you so much.
Frank
Hi
I just discovered all STP lodged events with nil value reported, as attached, any idea what went wrong here and how to fix this.
Thank you so much.
Frank
Hi Frank_4810,
That one actually lines up with update events. Good spotting! What you're seeing there (all the STP reports showing $0 but still "Accepted") is because those were sent as update events. Update events don't carry the actual pay values, they just send the latest year-to-date totals, and if there's nothing new or they were triggered in a certain way, they can show up as nil like in your screenshot.
Regards,
Sai
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