Super Company Does Not Exist
I have an employee whose Super Fund (Child Care Super) Known also as Guild Retirement Fund (GRF) has transferred to a NEW provider known as Smart Future Trust (STF) This occurred on the 12th Septem...
Forum Discussion
Hi Rob101,
You’re spot on that Child Care Super has moved from Guild Retirement Fund to Smart Future Trust. The product name remains Child Care Super, and the updated details are now available in MYOB, so you won’t need to wait for a separate dropdown update. It’s a little super-fund shuffle, but these steps will get everything linked correctly:
- Recreate Child Care Super in your super fund list using ABN 68964712340 and USI 68964712340022.
- Open the employee’s Payroll details > Superannuation, select the newly created fund and check their member number.
- Return to Pay Super and reprocess the outstanding payment.
Relinking the employee is the important bit, as their payments will remain connected to the old fund record until the new one is selected. Please don’t reprocess the payment against the old super fund record, as those details are no longer current.
Cheers,
Doreen
