Hi Myob team,
We are currently using MYOB to process employee payroll.
We entered AustralianSuper and the employee’s membership number in the superannuation section. However, while the payslip shows the superannuation fund as AustralianSuper, the Payment Details page displays Rest Super instead.
Could you please advise what might be causing this issue?
Best regards,
CharterhouseC
Hi CharterhouseC,
Thanks for sending through the screenshot. That's definitely look a bit odd.
The most likely cause here is that the employee’s super setup is pulling from two different spots in MYOB. The payslip usually grabs the fund name from the Payroll Category description, while the Payment Details or Pay Superannuation page pulls from the Superannuation Fund List linked to the employee card file. To help sort it out, I’d recommend going through this forum post, which steps through how to review the setup and fix the mismatch.
Cheers,
Princess
