Forum Discussion

gillian4's avatar
gillian4
Contributing User
1 year ago

Super paid to wrong fund, has not been returned.

Hi, The super fund was set up incorrectly for this employee. Funds were sent but have not been returned six weeks later. There appears to be no way to access details of payments. I have corrected t...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi gillian4

 

Sorry to hear about your super payments not being returned. Since this needs a closer look at your account, I recommend connecting with our virtual assistant, MOCA, through this link: myob.com/support, for quick support. If MOCA can’t help, you’ll be directed to our live chat team, who can assist further.

 

Feel free to create a new thread if you need any other help.

 

Thanks,
Genreve

 

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