Forum Discussion
Hi Angela18, bradm30 and Marise,
Thanks for your post. I can see that you are having bit of a hiccup with the tax table revision date. Normally, the tax table should update itself after you've done your first pay run. I can a run script for it to be fixed. Please check your inbox as I have sent a private message. Kindly response with your account information in the private message that I sent for the security purposes of your account.
Cheers,
Jem
- bradm304 months agoExperienced Cover User
Hi Jem,
I'm unsure as to how to send you a private message. The email you sent with the subject "New Private Message on MYOB Community!" has a no reply email address. If i click on the link in that email that says "Reply to this message" it takes me to my inbox for the MYOB Community. The only options then available to me are Delete or Report Conversion. Can you help me to reply privately to you?
- Princess_R3 months agoMYOB Moderator
Hi bradm30,
Sorry for replying so late. I hope you managed to message Jemar and that she helped you with the tax rates. If not, no worries at all, just let me know, and I'll be more than ready to lend a hand.
Feel free to get in touch if you need more help.
Cheers,
Princess
- bradm303 months agoExperienced Cover User
Hi Princess,
The problem has now been resolved finally.
After much heartache it was discovered that we had duplicate tax tables installed into our data file. MYOB claimed they had never seen this happen before. The MYOB data team then had to replace the duplicate tax tables with brand new ones and now all is good!
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