Unable to record/process Super

Hi SantoshM,

Thanks for trying to troubleshoot this on your own. The “Your login to Pay Super may have timed out” error can show up if your access hasn’t updated yet, or if there were changes to the super contributions while you were recording the payment. The first thing to check is that you’re logging in with the correct email address registered in Pay Super. There are a few areas that need to be reviewed to get this sorted, and these can only be checked properly by our support team. Please reach out to them by phone or through live chat via our virtual assistant, MOCA.

Cheers,

Princess