Forum Discussion

Chapman1's avatar
Chapman1
Contributing User
21 days ago

Update event should be a Pay event

I was going to lodge October PAYG with the ATO but have noticed the amounts don't balance. 

It appears as though the first pay run for October has been reported as an Update Event $0.00 and not a Pay Event $758.00.

The ATO’s figure is $758 short of the payroll activity for the month. I have done three pay runs since and they have reported correctly. Is there a simple solution for this issue?

I only use MYOB Business for payroll. Thanks 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there Chapman1,

     

    Yes, there's a simple solution to your issue. You'll need to check the Year-to-Date (YTD) verification report to see if the figures include the first pay run for October. If everything matches up, you're all set. Just remember to send an update event to ensure the Australian Taxation Office (ATO) receives the correct figures for your employees. This will help keep everything accurate and up-to-date.

     

    Best regards,

    Doreen

  • Chapman1's avatar
    Chapman1
    Contributing User

    The pay run has reported to ATO as $0. What do I do to send an update event as the pay run value?

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator

      Hi Chapman1,

       

      If the pay date is older than the date of recording, the STP report will recognise the payment as an update and will label the amounts as zero. In this case, the STP report is not the best report to base it on. It would be best to check the YTD verification report and ensure the payroll register and payroll summary reports match it. As long as those three reports are correct, the ATO will receive accurate data. So make sure to send an update event.

       

      Thanks,
      Genreve

       

  • Chapman1's avatar
    Chapman1
    Contributing User

    All three reports balance 1/7/24-4/11/24.

    An Update Event was created on 31/10/24 but the ATO figure still doesn't match the report today.

     

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi there Chapman1,

       

      Since the STP figures are still not matching the figures from ATO, it would be best to reach out to our support team directly via our virtual assistant MOCA or by submitting a support case via MyAccount.

       

      Best regards,

      Doreen

    • gavin12345's avatar
      gavin12345
      Ultimate User

      Hi Chapman1

       

      No matter how many times you lodge a Update Event, it will not fix the issue you are facing - despite what moderators might tell you. 

       

      An Update event will only 'fix' employee YTD totals for their Income Statement. It will not 'fix' the Activity Statement totals used for Pre-Fill. What you see on the ATO portal is only the Activity Statement Gross and PAYG for each Pay Event. The ATO uses these amounts simply to Pre-Fill your Activity Statement. AR2024 does not yet have a way to fix the reported Activity Statement Gross and PAYG if you miss or duplicate a PayEvent.

       

      Simply override the Pre-fill amounts when you lodge your Activity Statement.

       

      Regards

      Gavin