Forum Discussion

BS-13's avatar
BS-13
3 years ago

Updating Employee Pay details

I am trying to update an employee from Casual to Fulltime Salary and getting this error "One or more payroll categories cannot be deselected as they have been used on recorded timesheets' I am using...
  • SamaraM's avatar
    SamaraM
    3 years ago

    Hi BS-13 

     

    Welcome to the Community Forum.

     

    If you've paid an hourly-based employee using timesheets and entered an amount under the Base Hourly category, it is not possible to be unselected and will continue to show on the employee's pay.

     

    Make sure you've added the new category, and check there are no amount listed for Base Hourly when you do your next payrun, they both should be there but the Base Hourly will just show as 0 on every future payrun. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff
3 years ago

Hi BS-13 

 

Welcome to the Community Forum.

 

If you've paid an hourly-based employee using timesheets and entered an amount under the Base Hourly category, it is not possible to be unselected and will continue to show on the employee's pay.

 

Make sure you've added the new category, and check there are no amount listed for Base Hourly when you do your next payrun, they both should be there but the Base Hourly will just show as 0 on every future payrun. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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