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Trudkey's avatar
Trudkey
Contributing Cover User
3 months ago
Solved

Wage Allocation

I have 2 employees. Both of these employees have there wages paid into multiple accounts/other banks manually. For example: $1330.50 net pay, $1200 goes to CBA and balance to Credit Union which i tra...
  • Doreen_P's avatar
    3 months ago

    Hey Trudkey,

     

    You’ve explained that perfectly, and you’re spot on about the challenge with those split payments. The easiest way forward is to pop both transfers into a payroll clearing account first, then manually reconcile the payroll transactions from there. That’ll clear the payroll reference and keep everything tidy without throwing errors. I’ve also found a Community Forum post that shows the steps for allocating to a payroll clearing account, which might be handy. If you’re still having trouble after that, feel free to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account and they’ll help you get it sorted.

     

    Cheers,

    Doreen

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