Hi, thankyou for your reply. Unfortunately the steps you outlined didn't work and I'm still getting the error message which comes up and stops me logging out from the Payroll module that I use. Please Note that I'm only liceneced for payroll, not the full MYOB.
Hi Allan52, and Booran,
Thank you for your patience, and I apologize for any inconvenience caused. After conducting an investigation into this issue, we have identified a solution. Please log in to the security center directly at https://my.account.myob.com. Then, choose the option 'Change your 2fa device' or 'Get started' (depending on whether you currently have 2fa via email or app enabled).
It's important to note that before initiating the recovery process from the email link, ensure that all web browser windows are closed.
Please do let me know how you go on this.
Regards,
Earl
Thank you Earl
It works properly now. I can log in and log out.
Today I am back to square one. Can't log out.
Even more interesting now when I log in, I type login email and get straight in. No password asked.
And 2FA behaves strangely. When I logged in on my home computer last night, I wasn't asked for 2FA.
