Forum Discussion

charmaine2's avatar
charmaine2
Contributing User
11 months ago

Whoops, we've hit a snag! We can't complete your application right now, but we've saved what we could. Please try again later.

I am trying to sign up for Pay super and getting this error message once I hit the submit button   Whoops, we've hit a snag! We can't complete your application right now, but we've saved what w...
charmaine2's avatar
charmaine2
Contributing User

I am still waiting for some assistance on this one please. I can see there were quite a few issues raised about this last year.

Thanks.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
11 months ago

Hi charmaine2,

 

Thank you for the post, and I'm sorry to hear that you're having an issue submitting the application. I'll be glad to help you with this. Please try to clear the cache of your browser, and if it's still not working, please try to use a different browser. Let me know how it goes.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai 


 

  • charmaine2's avatar
    charmaine2
    Contributing User
    10 months ago

    Hello

     

    I cleared the cache of the browser I was using (Chrome), but it still went to the Whoops, we've hit a snag error.

    I then logged in through Edge and it still went to the Whoops, we've hit a snag error.

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    10 months ago

    Hi charmaine2,

     

    Thank you for doing those steps. I'll be sending you a private message to get some information so I can assist you further.

     

     

     

    Kind regards,

    Sai 

    • charmaine2's avatar
      charmaine2
      Contributing User
      10 months ago

      I replied to the private message yesterday - did you receive it?

      Thanks

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        10 months ago

        Hi charmaine2,

         

        Thank you for the response. I haven't received your private message. Please try to send me a private message again and provide all the necessary information so I can further assist you.

         

         

        Hoping for your response.

         

        Kind regards,

         

        Sai  

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