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Icecream's avatar
Icecream
7 days ago

Wrong Payroll Record Date

Hi there, I have 2 weeks of payroll recorded in the one week. The actual payment dates are correct. The ATO payment dates are correct. It is just the recorded date in MYOB that is incorrect. This mea...
payroll date
  • Isaiah_C's avatar
    Isaiah_C
    7 days ago

    Hi Icecream,

     

     Thanks for reaching out. I'm sorry to hear that you're experiencing an issue where the recorded payroll dates don't align with your bank statement, despite the payment dates being correct.

     

    To fix this issue, you will need to reverse the transaction and reprocess it with the correct dates. Here's a helpful link that provides detailed instructions to guide you with the process.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator

Hi Icecream,

 

 Thanks for reaching out. I'm sorry to hear that you're experiencing an issue where the recorded payroll dates don't align with your bank statement, despite the payment dates being correct.

 

To fix this issue, you will need to reverse the transaction and reprocess it with the correct dates. Here's a helpful link that provides detailed instructions to guide you with the process.

 

Regards,

Sai

Icecream's avatar
Icecream
6 days ago

Hi Sai

Thanks for your reply. Can I reverse the payroll transaction and reprocess it without sending to the bank or the ato? Sorry I don't process the pays.

Thank you for your help.

 

Regards

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