Business Lite - Coding report

Hi Phoenix01,

Appreciate you checking back in. The team’s working through a high volume of cases at the moment, so I can’t promise a timeframe just yet, but I’d still really like to help get this looked into. If you send us a private message with your case number, I can follow it up from my side and ask the team if it can be bumped up the priority list.

Cheers,

Princess

I've created 2 support tickets and still haven't received an answer.  Also the Banking Transaction report doesn't work !

Hi Phoenix01,

Thanks for the update. If the workaround on that thread didn't work. It would be best to get in touch to our support team so they can have a deeper look at your coding report. You can reach out by creating a support ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant. 

Regards,
Genreve 

Didn't work and I need it to work now !

Hi Phoenix01,

Thanks for reaching out. We do have a similar Community post that may help with this one: MYOB Business - Unable to Generate Coding Reports

It covers a similar issue with the Coding report not showing or downloading as expected, and also includes a workaround that might help. 

Regards,

Sai