Invoice 'Send Status' randomly blank when activity has actually occurred. This causes confusion and repeated loss of time and money.
This has been a long ongoing issue for some time which has not been rectified. There is no update on a resolution.
Why is there not a Report that correctly shows the status of all sent or unsent invoices.
Currently an invoice may have been emailed yet the status is blank. On the other hand it may not have been sent and it is blank.
Surely a report summarising the actual status would be vastly improve the users ability to identify unsent invoices and is fundamental to ones business.
This has been a reported issue for some time and yet nothing has been done to rectify it. Try at least providing a status report taken from the 'Activity History' that users can refer to!
Other issues: The only MYOB response is time consuming work arounds instead of fixing problems.
Bank Feeds allocating bank transfers to invoices automatically when they should simply marry up with the corresponding bank account; and certainly not link to a customer invoice!
Tax Code: Frequently coming up with 'Invalid Tax Code' when invoice duplicate function used. Unable to save invoice. Why would GST be an invalid Tax Code.
These issues have been raised months and months or years ago with no resolution or indeed update to logged problems.
The alternative is to switch to another product unless these basic problems are cleaned up!