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TomD2022's avatar
TomD2022
Contributing User
1 year ago

MYOB Online Reports - Wont Print or Save to PDF

Hi - Anyone else having trouble getting certain reports to either print or save to PDF or export, when generated on MYOB Web. The buttons are just greyed out and show a red declined circle when hovered over.... any suggestions ?? 

2 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    1 year ago

    Hi TomD2022

     

    Thanks for sharing the screenshot. I can see that you're having trouble printing or saving reports on MYOB Web. To fix this, I recommend clearing your browser cache and trying again. You can also try using a different browser. These actions often resolve browser-related issues similar to this scenario. Let me know how it goes and if you need further help!

     

     

    Kind regards,

    Shella

  • TomD2022's avatar
    TomD2022
    Contributing User
    1 year ago

    Hi Shella, 

     

    This hasn't worked and is still effecting my profile.