Forum Discussion

AaronZHU's avatar
AaronZHU
25 days ago

ONE STP REPORT MISSING

IS THERE AN OFFICIAL EMAIL ADDRESS I CAN SEND MY SCREENSHORTS TO AND SEEK A SOLUTION?
Princess_R's avatar
Princess_R
MYOB Moderator
25 days ago

Hi AaronZHU,

 

Welcome to the Community Forum!

 

MYOB doesn't have an email address for support, but we do have the ability to submit a case to our support team, which is pretty much like sending an email. You can access this by going to myaccount.myob.com, signing in, and creating a support ticket. Currently this doesn't let you include an attachment, but you will get an auto-response email to your submission, and then you will be able to reply to that with the attachment to get the ball rolling.

 

Cheers,

Princess

  • AaronZHU's avatar
    AaronZHU
    25 days ago

    THANKS A LOT. I WILL HAVE A TRY.

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