Forum Discussion

redrascal's avatar
redrascal
Experienced Cover User
24 days ago

Payables Reconcilation Report with Tax Failing to Load

Hi What is the solution to this please. Seems it is a known issue. Trying to get Financial Statements finished for 2024 year.
Doreen_P's avatar
Doreen_P
MYOB Moderator
24 days ago

Hi RedRascal,

 

I totally hear your issue about generating the Payables Reconciliation Report with Tax. To further assist with this, let me know the last four digits of your serial number so I can run a fix on your file. I'm looking forward to it.

 

Best regards,

Doreen

  • redrascal's avatar
    redrascal
    Experienced Cover User
    24 days ago

    0172

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      24 days ago

      Hi there RedRascal,

       

      Thanks for providing the last four digits of your serial number. I tried looking for it on our end, however, I wasn't able to find it. With that, I highly recommend speaking to our support team for further assistance. To get in touch to our Live Chat, you will need to get to MOCA first through myob.com/support. Our live chat team is just around the corner to pick up from where MOCA left off. Don't hesitate to drop us a post again if you encounter issues in the future.

       

      Best regards,

      Doreen