Forum Discussion
I'm having the same problem with the same report.
I've put in a support request and they've told me the following:
"Thank you for your patience and I am sorry for the delay. To resolve this, using Find transactions, locate transactions with a transaction line with both a void ($0) amount and a job number. Remove these void lines and re-save the transaction.
When all void transaction lines have been removed the report will run without issue."
It hasn't worked for me, still waiting for a reply if there's anything else I can try.
Hi,
This has ended up working for me but you can't just remove the $0 invoices from the month you're reporting on. I found that if you go through the financial year 1/7/23 through to current and get rid of the $0 transactions then hopefully it will work for you too. Let me know how you go & good luck.