I have 2 personal contact entries that are the same person, so I want to delete one. When I try, MYOB tells me both have transactions recorded, so cannot be deleted.
How do I get a list of all transactions recorded against a particular personal contact?
Hi apeter - thanks for your question.
If you have an MYOB AccountRight subscription (which allows you to access your file in a web browser as well as the AccountRight desktop software), you can combine contacts using your AccountRight software. Here's a help topic all about it: Combining cards.
If this isn't possible, can you confirm what type of transactions you've recorded against personal contacts?
Adrian
Hello Adrian,
I have a myob business subscription, and cant see the card file command.
I am not sure what the transactions recorded against the two personal contacts are - that is what I am trying to find. We have a member 'john' who is also known as 'jack'. Someone has created 2 different contacts for the same person. I want to change the transactions on the wrong name to the correct name, and delete the wrong contact.
Andrew
