I am preparing a Profit & Loss which includes Budgets & variances to Budget. It looks fine on the screen but when I either print it or export it to Excel it drops off the Budget & Variance columns.
I have had it working before so unsure what is happening now.
Any advice please.
Hi John_Wild,
Thank you for reaching out, and I apologize for the delayed response. Could you kindly confirm if other users are experiencing the same issue? Additionally, I recommend clearing your browser's cache and history, or attempting to log in from a different browser to see if the issue persists.
Looking forward to hearing from you soon!
Regards,
Earl
Hi Earl
Sorry about this late response but I did send it to Celia initially to pass on to you.
Hi John_Wild,
Than you so much for your post and my apologies for the late response. Currently, a resolution for this issue is not yet available, and we cannot provide a specific timeframe for its resolution. The matter has been escalated to the appropriate team, and your account has been duly noted as affected. We sincerely apologize for any inconvenience this may have caused and appreciate your patience. If you have additional queries, please feel free to post them, and one of our team members will be more than happy to assist you.
Regards,
Earl
